Introduction: As a restaurant owner, you know that providing great food and service is crucial to...
Simplify Reservations with StrideQ
With restaurant reservations, the traditional method of calling in and speaking with a host or hostess can be a time-consuming process for both the customer and the restaurant.
For customers, calling a restaurant to make a reservation can be a frustrating experience. Customers may be put on hold for extended periods, have difficulty hearing or understanding the person on the other end of the line, or have to wait for a call back if the restaurant is too busy to take their reservation. All of these issues can add up to a significant amount of wasted time for the customer.
On the other hand, restaurants also waste time when customers call to make reservations. Staff members are often tied up on the phone, taking reservations and answering questions, which takes away from other tasks that need to be completed. Additionally, staff members may be interrupted by calls throughout the day, causing further distractions and delays.
Enter StrideQ. Our system streamlines the reservation process by automating many of the phone tasks that would typically be handled by staff members. Our auto attendant allows customers to easily make reservations without ever having to speak with a person. Instead, the customer is sent a text message with a link to the restaurant's preferred reservation platform. This process saves time for both the customer and the restaurant, and eliminates many of the frustrations associated with traditional phone-based reservations. Restaurants are able to reduce their reservation calls by over 70%.
Additionally, our system allows restaurant staff to focus on other tasks, rather than being tied up on the phone all day. This cuts labor costs and reduces the likelihood of errors.
In conclusion, a traditional phone-based reservation process can waste time for both customers and restaurants. By utilizing StrideQ's auto attendant and text message reservation system, both parties can save time and frustration. To learn more about how StrideQ can help streamline your restaurant's reservation process, visit our website at strideq.com.